Terms of Service


Thank you for visiting LAB Concept (Hong Kong) Limited (“LAB Concept,” “we,” “us”) website(s) (the “Site” or “Sites”). Access to and use of the Site and related services (collectively, the “Services”) are made available to you in accordance with the following Terms of Service and any other rules posted on the Site (collectively, the “Terms of Service” or “TOS”).

We will collect, use and store any personal data provided by you in accordance with our Privacy Policy.

This agreement does not acknowledge any relationship between you and LAB Concept (partnership, collaboration, employment, or otherwise). It does not entitle you to hold yourself as a representative of LAB Concept.

LAB Concept reserves the right to make changes to the Site, related policies and agreements, the Privacy Policy and this TOS at any time. Please visit this page from time to time to check for any updates or changes to the said policies and agreements, the Privacy Policy and the TOS (including the said rules and policies and the Privacy Policy).

If you have any comment about the Site or this TOS please contact LAB Concept general enquiries: 852- 2118 6008.

Intellectual Property

All software and “Content” (which is defined as, or includes, any text, audio or music, video, graphics, photographs, and image) are the intellectual property of LAB Concept and are protected by intellectual property and copyright laws and international treaty provisions.

The Site is for your personal and non-commercial use only. Any non-personal and/or commercial use of the Content is only permitted when expressly authorized by LAB Concept and/or its third party licensors. You may not distribute, reproduce, publish, sell or license or use any Content contained within the Site for any purpose without prior consent or authorization of LAB Concept. Any such unauthorized actions may result in civil consequences or criminal penalties.

LAB Concept reserves the right to withdraw or amend any item of the Services without prior notice. We will not be liable if for any reason the Site is interrupted, suspended or otherwise unavailable at any time and for any period.

Governing Law and Jurisdiction

The TOS, together with all our policies and procedures, are governed by and construed in accordance with Hong Kong SAR law. The relevant courts of Hong Kong SAR will have exclusive jurisdiction in the event of any dispute or claim associated with the TOS.


All information contained in this website is for reference only. LAB Concept do not warrant or represent that the information here is correct, complete or up-to-date, and disclaims any liability whatsoever for any loss or damage howsoever arising from or in reliance upon the content of this website.


  • 1. “TOPSHOP” is managed under licence by LAB Concept (HK) Ltd
  • 2. The issue of this Gift card is subject to the terms and conditions which can be viewed at labconcepthk.com/terms.
  • 3. By purchasing or using this Gift Card denominated in Hong Kong Dollars (HKD) you accept the following Terms of Use.
  • 4. This Gift Card is redeemable by the Gift Card holder as full or part payment for goods and services only in TOPSHOP stores and affiliated boutiques in Hong Kong.
  • 5. This Gift Card cannot be redeemed, returned or exchanged for cash. Any remaining balance can only be redeemed in whole or part against future purchases.
  • 6. Please record your gift card serial number and keep it in a secret and secure place.
  • 7. You must maintain secure possession of this Gift Card at all times. We are not responsible or liable if this Gift Card is used without your permission. If this Gift Card is lost, stolen, defaced or damaged, please contact our customer care number on +852 2118 5353 and quote your Gift Card serial number. A replacement Gift Card may be issued at our discretion and is subject to presentation of personal identification at any TOPSHOP store.
  • 8. This Gift Card is valid for twelve (12) months from the date of purchase. Any remaining Gift Card balance will be forfeited upon expiry.
  • 9. You can check this Gift Card’s balance and expiry date at any TOPSHOP in Hong Kong.
  • 10. Any return or exchange of goods purchased with this Gift Card will be subject to our Refund and Exchange Policy which may be accessed at labconcepthk.com/returns.
  • 11. Any personal data you provide us in purchasing or using this Gift Card will be subject to our Privacy Policy which may be accessed at labconcepthk.com/privacy.
  • 12. If found, please return to any TOPSHOP store in Hong Kong.
  • 13. We reserve the right of final decision in the case of any dispute. The terms and conditions of the Gift Card are governed by the laws of Hong Kong (SAR).


  • 1. Discount only available on presentation of valid HK student ID card
  • 2. Discount is not available in connection with other promotions or Sale items
  • 3. Only available to students who are 18 years or above on date of purchase